Signs of a Nation: The story continues

From Kevin Roberts. Yesterday I talked about Monocle’s 6 ways to brand a nation. In the same issue, they talked about how you can make your country stand out. A few years back, Geoff Vuleta, Derek Lockwood and I were attempting to convince the New Zealand government to give Saatchi & Saatchi a crack at developing an out of the box, extraordinary tourism campaign for New Zealand. A campaign that would put us on the map everywhere. It’s hard to break through the very competitive tourism clutter, and we had an idea that was astonishing in its audacity and innovation. Politics ultimately got in the way and the idea never saw the light. Monocle gives us 10 things to do to make sure your nation can compete with the best of the best. And what are the best nation brands? I’d put Italy, France, Ireland, Switzerland, Singapore and Dubai in my Top 10.

Here’s Monocle’s formula.

1. Develop an appealing national cuisine. Every woman knows the fastest way to a man’s heart is through his stomach. Look at what France, Italy, Japan, Mexico, China and Thailand have done in this area. One thing’s for sure, New Zealand and Australia are not at the top of the totem pole in this game.
   
2. Develop a local wine, beer or spirit industry. Both New Zealand and Australia have done a fantastic job in wine and beer. Some might argue Bundaberg Rum (but only if you live in Queensland!) and 42Below have proven that nothing is impossible. A vodka from New Zealand. You have to love it.
   
3. Be recognized for being fair and just. New Zealand has taken a very positive stance in this area in terms of female emancipation, our position on the nuclear issue and view on conflicts that have very little to do with us. Visitors don’t want to get involved in Draconian local legislation, corrupt justice systems, or human rights issues.
   
4. Re-engineer the heavens. Neither New Zealand or Australia are faced with this particular problem. What passes for summer in the Northern Hemisphere is our winter, and we’re playing rugby. In the miserable Northern Hemisphere winter, it is summer in God’s Own. Places like Scandinavia successfully re-engineered the heavens by having all their travel photography being shot on that one golden day in July!
   
5. A good brand travels. Last week Air New Zealand was rated the number 2 long distance airline by readers of Condé Nast Traveler magazine. Singapore and Dubai owe everything to their 2 magnificent airlines. Unfortunately, British Airways and Heathrow aren’t quite the advertisement they used to be for the UK.
   
6. Behave yourself. Lager louts, race riots, taxi and tube strikes are not the best way to encourage tourism. New Zealand must be in the top 3 in this area with its easy going hospitality and relaxed and friendly population.
   
7. Go easy on religion. Religious fanaticism and extremism is off putting wherever it’s practiced. As Dave Allen said at the end of every show, “May your God go with you”.
   
8. Master infrastructure. Crowded airports, inefficient trains and public transport on strike do not add up to great experiences.
   
9. Build brands people want. Italy, Sweden, Denmark and Ireland have all built brands. In some cases they are Lovemarks. So, how did they do it? Mystery, Sensuality and Intimacy are the key. Think Italy and Brazil.
   
10. Invest in sports. Go the All Blacks in France. Bring back the America’s Cup, Dalts.

KR

Signs of a Nation

From Kevin Roberts. Tyler Brûlé's Monocle magazine just gets better and better. Check out number 6 which focuses on nations and their branding. Tyler offers 6 ways to brand a nation and throws in another 10 steps to make your country irresistible.

First look at how Switzerland, Sweden, Ireland, Italy and Hong Kong measure up against these criteria and then run your own nation through them. It’s a fascinating journey.

Let’s start with Monocle’s 6 ways to brand a nation.

1. Flag
2. Passport
3. Bank Notes
4. Typeface
5. Stamps
6. Road Signs

Simple ideas, but they resonate with me.

Flag: In my house in Grasmere, I have a limited edition distressed rug by Vivienne Westwood that depicts a beat up Union Jack. On my wall, I’ve got an iconic photograph of The Who draped in a giant-size Union Jack while sleeping near the Houses of Parliament. A limited edition of 7 prints of the Stars and Stripes by the photographer Art Kane is also iconic, and if you go to the store next door to one of my favorite hotels, the ZaZa in Dallas, you’ll see a bunch of flags of Texas, the Lone Star State, including one with a bullet hole.

We are haunted in New Zealand by a flag that looks like a pale imitation of our colonial past. One of our super patriots, Lloyd Morrison, has led a campaign to find the contemporary iconic representation of what it means to be a New Zealander. To me the answer is on the All Blacks jersey on the left breast. The Silver Fern.

Passport: The new U.S. passport released two months ago has elaborate illustrations of U.S. history printed on every page. In New Zealand, they don’t even stamp mine when I leave home. In Britain, we had to turn in our special leather-bound, gold-embossed British passports for European community passports - which means absolutely nothing.

Bank Notes: U.S. bank notes are bewildering to any non-American. They are all the same size and color and it’s hard to differentiate between a $1.00 and $100 bill. On the other hand, the Australians have come up trumps in terms of tactile sensuality. Here’s a rough rule of thumb: the smaller the value, the brighter the color.

Typeface: Bob Isherwood, my creative partner at Saatchi & Saatchi, is a fan of Helvetica. It’s a typeface that lets the idea do the talking and leaves lots of opportunity to do something special.

Stamps: For me, stamps have the power of a one-scene movie. They should tell the stories of a nation’s history and future. Stamps are a perfect way to connect past, present and future through visualization of great heroes, great events and great experiences. And, of course, every year or so we need to issue a limited edition of one, just to keep the philatelists on their toes.

Road Signs: Think about these in Paris, or in other romantic environments. What a great opportunity for brilliant art direction and iconography. It’s a major opportunity for most countries and New Zealand is at the top of the list.

For the second part of this post, check in tomorrow. KR

Qualities of New Zealanders

Action in the nzedge.com mailbox: From Kim, Researcher, Australia: "I am doing research about NZ and what is unique about it in the modern world. It seems that NZ is known for its natural life, sheep, bungy jumping and rugby. Is this still the case in 2007 or are some of the innovations in film, fashion, technology etc creating a new face for NZ. If so, how has the perception of NZ changed throughout the world and what is the unique selling point of NZ now?...I am also interested in individual people's point of view on this topic. Thank you. From one kiwi to another."

Cathy Downes, a New Zealander at the National Defence University in Washington DC, replies, “Whether it is film, fashion, technology, rugby, bungy jumping there is a constant theme of novelness, innovation, of being small enough not to be bound by the inertia of bigger, larger, organizations and countries…And yet this is a country with nearly a sixth of its population not living in New Zealand. How much of New Zealand's image in the world is influenced by these Kiwis, or the Kiwis who work and live at home? If you ask a lot of ex-pats why they left, it is because they felt their creativity, innovation, get-up-and-go, can-do, want-to-make-things-happen, stop-standing-in-my-way passion was frustrated, damped-down, locked into mediocre-levelling, chop-the-tall-poppy, can't-do-anything-but-the- status-quo, type individuals who hold onto many leadership positions and are allowed to do so."

What do you think embodies the qualities of the New Zealand character - at home, and away? My own perspectives are shaped by living between local and global, edge and center - Wellington and New York. Things I like about New Yorkers are their directness, their hard-working ethos, their focused approach to thinking commercially, and their ability to think in scale. Getting your brilliant idea taken seriously in New York is a highly competitive exercise. New Zealand seems much less interested in ideas. As individuals we have very good ideas, some world-changing ones, but as a culture we seem more interested, for example, in our criminality rather than our creativity, in domestic contentedness rather than international competitiveness. The stench arising from our domestic behavior that pervades news media reporting in New Zealand is a counterweight to all efforts to be inspirational. What has become of us? For all the magnificent things about New Zealand and New Zealanders, I am not surprised that so many people choose to live away from their country of birth. From time to time there has been the candle of optimism and idealism in New Zealand public life; we work for its return.